Frequently Asked Questions

 

Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions visitors to this our Web site may have.
If you find that your question is not answered on this page, please email us - , or call us during office hours on 01202 537949.

Question: Does the listed price include courier charges?

Yes, all prices include the courier / postage fees - the price you see is the final price you will pay.

 

Question: How long after I order will I receive my products?

All products, except the rings, are posted out within 3 working days of ordering.
As each ring is hand made to order, it normally takes around 3 weeks for you to receive the ring which will arrive by courier and will require a signature on delivery.
It will arrive in a ring box as shown below.

 

Question: Can I pay by credit card?

You can purchase any products with your card except for the rings.
We can only accept payment via personal cheques, bank guarantee cheques, postal orders, cash & money orders for ring purchases.
There is a 7 day clearance on all cheques - prior to manufacturing of the ring .

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