Dispatch of Orders:

In compliance with 'Distance Selling Regulations', the consumer may return the goods to us within 7 working days of receipt of the said goods as long as the returned goods can be sold again as new i.e. the product must be unopened, undamaged and unused.

• We dispatch Credit Card Orders within 1 to 3 working days of receiving the order, if it is approved.
  It then takes a few more days to reach you.
• Postal Orders are dispatched within 2 working days.
• Cheque Orders are dispatched after they have cleared, this is normally after 7 working days.

If orders are returned to us due to non-collection from the post office, the postage costs to re-send the item must be paid to us before we can again dispatch the order.
We dispatch all orders via Recorded Delivery.

Returns & Cancellations:

Monetary refunds are only given on items that are returned in an unopened & undamaged condition unless otherwise stated.
The customer is responsible for paying all postage costs when returning undamaged, unopened or guaranteed items to us.

If you wish to cancel an order, do so as soon as possible - if the order has been dispatched and you no longer want it, we will refund you once the item is returned to us, less our postage & packaging costs.

How to return an item:

• post back the item to us via Recorded or Registered delivery. This will ensure proof of returns to us in case the item is lost in the post.
• make sure you supply us with your name, address, contact number & order number
• on receipt of the item, we will refund you within 10 business days. Our costs will be deducted from your refund total

Prices & Currency:

We reserve the right to change products, product ingredients, prices & guarantees without notification. Please check before you buy.

• All prices are quoted in UK£ Sterling and your card will be charged in UK£ Sterling
• We only dispatch to the United Kingdom